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Several weeks ago, a customer emailed indicating she measured incorrectly after receiving her new custom cat perch. I emailed a couple of ideas to try to solve her problem, but eventually she decided to start over with the order. I agreed to have the perch returned since my custom shop’s policy states “complete satisfaction.” Well, I learned … not exactly! Nonetheless, MyCatsHeaven is committed to our Customer Satisfaction Guarantee so we honored our policy.

Within hours of arranging return shipping with FedEx, I received a very special email from a couple of Girl Scouts requesting a donation. Amy & Catlin indicated they are trying to earn a Girl Scout Bronze Award, the highest honor in Junior Girl Scouts. To earn this prestigious award, they are providing foster-care for a mother cat & her family of 5 kittens, caring for them until they are adopted. They’re working with the Foothills Animal Rescue in Arizona. Once their 4-footed guests are adopted, they plan to donate the perch to the animal clinic to be used by other cats also awaiting adoption.

I received a delightful “thank you” email from the girls with a photo of mother cat, Chelsey & her young family named: Mille, Gracie, Gizmo, Splash & Misty. The perch arrived last week with this email update: 

Hi Nancy!

The perch arrived while we were at Girl Scouts! Wow … is it ever neat! Chelsey went straight to it and claimed the top area and started grooming herself. It took literally seconds for her to be on it! We will put it where the babies can get to it later - as they are only 3 weeks old tomorrow. Again thank you so much for your generosity!

Our pleasure, ladies! Besides, Chesley deserves more than a cardbroad box to raise her young family! Good luck in earning your Girl Scout Bronze Award! 

Because We Care 
Please spay & neuter your cats
Visit our website to watch this 
great video (at bottom page)
produced by Alliance For Human Action